Withdrawal and Refunds

Dropping a Course

In order to drop a course, the student must submit the online form for the correct trimester in which they wish to drop a course,  accessed with their school-assigned email address. Students may not be able to access the form unless they are logged into a browser with their adler.ca credentials. This form is available to students on ADLearn on the ADLER Commons under MPsy Student Forms or PsyD student forms. Forms can also be accessed from the Student Handbook for each program. The form is submitted to the Registrar.

The form requires the following information:

• Student school-assigned email address – collected automatically
• Student name
• Name and code for the course the student wishes to withdraw from
• Confirmation the course has not yet started

If it has, the request must be approved by the instructor. This can be an electronic communication from the instructor to the registrar

Once the form has been received by the registrar, they will confirm with the instructor (if appropriate), and inform the student as to whether the request has been approved. The registrar will then:

• Remove the student from the course in the online learning platform (ADLearn)
• Indicate the student withdrew from the course on the official transcript (W)
• Inform the Financial Department, who will determine refund eligibility based on the Refund Policy below

The outcome of the request must be communicated to the student within three days of the form being submitted.

Dropping a Course: Refund Policy

Students must have submitted the online Course Drop form for the trimester in which they wish to drop a course. The registrar will confirm the form and forward the information to the Finance Department within three business days, along with the information needed to process a refund, as described below. The financial department will issue a refund based on the following schedule:

If the Registrar receives a Drop Course online form:

• 22 or more days preceding the course start date, refund is 100%.
• From 21 days preceding the course start date up to and including course start date, refund is 100% of course tuition minus an Add/Drop administrative fee per credit. (See Schedule of Tuition and Fees)
• After course start date but before one-half completion of the course (8 through 18 required course hours for a 3-credit course, 6 through 12 required course hours for a 2-credit course), refund is 50% of tuition for the course, minus an Add/Drop administrative fee per credit. (See Schedule of Tuition and Fees)
• After one-half but before three-quarters completion of the course (19 through 27 required course hours for a 3-credit course, 13 through 18 hours for a 2-credit course), refund is 25% of tuition for the course minus an Add/Drop administrative fee per credit. (See Schedule of Tuition and Fees)
• After three-quarters of course completion (28 through 36 required course hours for a 3-credit course, 19 through 24 required course hours for a 2-credit course), no refund is due.

Students can choose a refund, or to have the refundable tuition held as a credit towards their next tuition invoice. This can be indicated on the Drop Course Form.

Dropping the Program

(Degree, transitional equivalency or graduate certificate programs only)

A request to drop a Degree, Transitional Equivalency, or Graduate Certificate program must be in writing. Verbal, telephone, or email requests will not be accepted (students may send a signed PDF attachment to the registrar. Please contact the Registrar before sending).

 It is highly recommended that students take advantage of consultation opportunities with the Program Dean or Director to discuss their options and to determine if additional support will allow them to continue in the program or if taking a leave of absence will serve their needs. A written notice of intent to withdraw, including the student’s original signature, will suffice if presented up to and including the first day of regular classes. Following the first day of regular classes, dropping the Program requires a Drop Program Refund Requisition following these steps:

Step 1: Obtain a Drop Program Refund Requisition Form from the Registrar’s Office by sending a request to registrar@adler.ca

Step 2: Complete the Drop Program Refund Requisition by filling in the following information:

• The student’s name
• The date of withdrawal
• The date of the request for a refund
• The program from which the student is withdrawing
• The reason for withdrawal
• The number of course hours the student was required to attend during the current trimester up to date of withdrawal request
• Total number of course hours for required regular courses on the student’s approved course List for the current trimester
• Signature of the student

Step 3: The Registrar will confirm the information submitted by the student.

Note: If the Registrar’s records do not match the information on the Drop Program Refund Requisition and the student does not agree with corrections suggested by the Registrar, the matter is referred to the student’s Program Dean or Director within three business days for a decision and validation, to be rendered within five business days. Students who do not agree with the decision of the Program Dean or Director have recourse via the Ethical Conduct and Dispute Resolution process.

Step 4: The registrar will confirm the approval of the Program Dean and inform the student of the decision.

Once a Drop Program Refund Requisition is validated showing a refund due to the student (see Dropping a Program: Refund Policy), the Registrar, within three business days, forwards the Drop Program Refund Requisition to the School’s Financial Department, which issues a cheque to the student no more than 30 days following the date the Registrar received the validated Drop Program Refund Requisition.

The Registrar will note “withdrawn from program” and the date in the student’s transcript. Should students wish to enroll in any program that they have dropped, they must submit a new application and  fulfill admission requirements as indicated in the Academic Calendar current at that time.

Dropping a Program: Refund Policy 

(Degree, transitional equivalency, or graduate certificate programs only)

The Admissions fee is non-refundable. Learning Resources and Student Activities Fees are nonrefundable after the student has attended the first day of regular courses.

A student who gives written notice to the Registrar within two days of signing the Registration Agreement that they rescind the Registration Agreement is given a full refund of Tuition within 30 days of receipt of such notice. The written notice must contain an original signature of the student. A telephone or email message will not suffice.

A student who gives written notice to the Registrar three days after signing the Registration Agreement but before the first day of courses that they do not intend to begin the program is given a refund of Tuition, Learning Resources Fee, and Student Activities Fee minus the Program Withdrawal Fee (see Schedule of Tuition and Fees) within 30 days of receipt of such notice. The written notice must contain an original signature of the student. A telephone or email message will not suffice.

A student who does not attend the first ten consecutive days of the Program is withdrawn from the Program and given a refund of Tuition minus the Program Withdrawal Fee (see Schedule of Tuition and Fees) within 30 days of withdrawal from the Program. After the first day of regular classes, Learning Resources and Student Activities Fees are non-refundable.

Following the first day of regular classes, refunds are given only upon presentation of a validated Drop Program Refund Requisition obtained according to the procedures outlined above under Dropping a Program. After the first day of regular classes, Learning Resources and Student Activities Fees are not refundable. If a valid Drop Program Refund Requisition is received by the Registrar:

• After the first day of regular classes but before 25% completion (up to one month) of the required regular classes on the student’s course List for the current trimester, refund is 75% of tuition minus a Program Withdrawal Fee (See Schedule of Tuition and Fees).
• Between 26% and 50% completion (up to two months) of the required regular classes on the student’s approved course List for the current trimester, refund is 50% of tuition minus a Program Withdrawal Fee (See Schedule of Tuition and Fees).
• Between 51% and 75% completion (up to three months) of the required regular classes on the student’s approved course List for the current trimester, refund is 25% of tuition minus a Program Withdrawal Fee (See Schedule of Tuition and Fees).
• After 76% completion (three months) of required regular classes on the student’s approved course List for the current trimester, no refund is due.

Dismissal from Program 

(Degree, transitional equivalency, or graduate certificate programs only)

If an admitted student does not return a completed Registration Agreement and pay Tuition for the pre-session by the registration deadline, they will be deemed to have rejected the offer of admission and must re-apply to enter the program. Students will be considered automatically withdrawn from their program if they fail to attend the first ten consecutive days of classes in the first term after signing the Registration Agreement or if they fail to enroll in courses for two consecutive terms unless the Program Dean or Director has given written permission for the absence or the student has applied for and received a Leave of Absence (see Continuous Enrollment).

Students may be dismissed from the Program as a result of a decision by the Program Dean in the case of failure to comply with School policy as outlined in the Academic Calendar and other School documents, after a recommendation of dismissal by an Academic Standing Committee, as a result of actions taken under the Ethical Conduct and Dispute Resolution process, or other disciplinary action. Upon receipt of a properly executed Notice of Dismissal signed by the Program Dean, the VP Programming, or the CEO and containing the effective date of dismissal, the Registrar will note “administratively dismissed from Program” and the date in the student’s transcript along with an “X”  grade (see Grades—Assessment Scheme) for any courses in progress. Should students wish to enroll in any program from which they have been dismissed, they will be required to submit a new application and fulfill admission requirements as indicated in the Academic Calendar current at that time.

Dismissal from Program: Refund Policy 

(Degree, transitional equivalency, or graduate certificate programs only)

The Admissions fee is non-refundable. Learning Resources and Student Activities Fees are nonrefundable after the first day of regular classes.

A student who does not complete the Registration Agreement by the first day of classes (pre-session or regular, whichever is earlier) is deemed to have rejected the offer of admission and must re-apply.

A student who has completed the Registration Agreement but does not attend classes for the first ten consecutive days after the beginning of the first course for which they have enrolled is dismissed from the Program and given a refund of Tuition fees minus a Program Withdrawal Fee (see Schedule of  Tuition and Fees) within thirty days of the effective date of dismissal.

For a Student who is dismissed:

• Prior to the first day of regular courses for the trimester, a refund is 100% of Tuition minus a Program Withdrawal Fee (See Schedule of Tuition and Fees).
• After the first day of regular courses but before 25% completion (up to one month) of the required regular courses on the student’s approved course List for the current trimester, a refund is 75% of Tuition minus a Program Withdrawal Fee (See Schedule of Tuition and Fees).
• Between 26% and 50% completion (up to two months) of the required regular courses on the student’s approved course List for the current trimester, refund is 50% of tuition minus a Program Withdrawal Fee (See Schedule of Tuition and Fees).
• Between 51% and 75% completion (up to three months) of the required regular courses on the student’s approved course List for the current trimester, a refund is 25% of tuition minus a Program Withdrawal Fee (See Schedule of Tuition and Fees).
• After 76% completion (three months) of required regular courses on the student’s approved course List for the current trimester, no refund is due.